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PET Help Guide

PET WILL ACCEPT APPLICATIONS AFTER APRIL 1, 2019 INDIVIDUAL COURSES: Who Can Apply? Individuals working in organizations which are funded by IRCC will be eligible for $750 to cover course fee. All applications must be submitted online for individual courses Paper form will be not be accepted. APPROVED PARTICIPANTS MUST INFORM PET COORDINATOR IMMEDIATELY WHEN THERE IS A CANCELLATION OR IF THEY ARE UNABLE TO DELIVER THE TRAINING, TO ENABLE FAST REALLOCATION OF FUNDING. NOTE: Program managers should give consideration to new or fairly-new staff to benefit from the PET program. PET will approve applications based on 'first come, first serve ' basis. Eligible to participate in the program.

IN-HOUSE GROUP TRAINING: WHO CAN APPLY? ORGANIZATIONS MUST BE FUNDED BY IRCC AND/OR MCI. AN ELIGIBLE ORGANIZATION can apply for funds to deliver In-House Group Training designed to enhance organizational capacity and knowledge sharing, and, if approved, be reimbursed up to $2500 (for facilitator's fees ONLY).


  • Interested participants should read PET information and follow application procedure outlined in the HELP GUIDE
  • ALL group workshops should be submitted on one application.
  • Course titles and workshop topics should have relevance to the sector and the duties performed by settlement workers.

    Decision must be based on the need for skills and knowledge in the following areas identified by the OCASI community members as relating to settlement work.

  • INDIVIDUAL COURSE CONDITION: All courses must be registered for and completed BY or BEFORE March 31, BUT RECEIPTS AND INVOICES MUST BE SENT TO OCASI BY MARCH 5. NOTE:

(NOTE: This list reflects areas of knowledge and expertise needed to do settlement work.

Program Support and Monitoring - covering areas such as:

  • program development and Planning, including evaluation
  • Management, including performance management, human resource management and development, conflict management, team and leadership development
  • Resource development, including funding proposal development
  • Administration, including office management data collection and management
  • Communication (written, oral and interpersonal)
  • Information technology development and management
  • Regulations, including human rights, labour rights, worker safety
  • Worker support, including promotion of self-care and self-knowledge.
  • Intake and reception work - including Client relations; Information and referral.
  • Needs assessment - including newcomer needs assessment; client assessment tools development; case management; assisting newcomers to set priorities etc.
  • Referral to community services - covering, among others, information and referral; networking skills; community relations.
  • Information and orientation - including resource development and appropriate information and referral; group facilitation.
  • Interpretation and translation - including Policy and procedures.
  • Para-professional counselling - delivering non-therapeutic services and appropriate client referral; supportive para-professional counselling with specific groups, such as families, women, youth, seniors; cross-cultural communication.
  • Employment-related Services - including providing employment assistance (resume writing, interview skills etc.).
  • Service bridging - including community needs assessment and community development and networking; access to mainstream services; media work; anti-racism work; community development; public relations; cultural diversity; working with other service providers, immigrant services sectoral issues.
  • In-House Training

    To Register Online:

    • The agency designator should read PET information and follow application procedure outlined in the Help Guide.
    • The application must be submitted online. NO PAPER FORM WILL BE ACCEPTED.
    • In particular, the Program manager and Coordinator encourage proposals with the following qualities:
      1. Clearly defined program purpose
      2. Evidence of sufficient institutional support
      3. Sufficient number of trainees to ensure value for money
      4. Demonstration that the proposed trainer(s) have provided high quality services in similar work
      5. Having a plan to coordinate training and sharing of training resources among agencies.

    OCASI Application Review Process

    In-House Group Training applications go through the OCASI review process by the members PET Coordinator and the PET Manager. Each application is reviewed on the merits of each proposed program. However, reviewers look favourably on proposals that successfully argue the urgency or critical nature of the problem to be addressed by the training, and those that have broad reach, involving more participants either from one or more organizations. In this respect, joint training sessions with staff from other agencies as a means of maximizing value and minimizing cost are encouraged.

    Reviewers look favourably on proposals that delineate the source and extent of all resources required and that demonstrate evidence of interest and support by the applying agency/agencies.

    Condition: All Workshops registered for must be completed before March 31st of each year.

    In-House Group Training Reimbursement

    It is the responsibility of the applying agency to contract and pay the trainers and to claim a reimbursement from OCASI. It is not OCASI’s responsibility to pay trainers directly.

    To be reimbursed, agencies must submit all of the documentation below:

    1. A completed PET IN-HOUSE REIMBURSEMENT CLAIM FORM to be completed online by the in-house training workshop organizer
    2. A fee payment receipt and/or cheque stub from applying agency
    3. A written letter from the trainer stating when the training took place
    4. Completed PET IN-HOUSE WORKSHOP EVALUATION online to be completed by the organizer for each in-house workshop attended


    Can OCASI hold funds for me or my agency?

    PET will not hold fund for agencies, you must apply. Funds can only be allocated for those that have completed a PET application and been approved. Once approved, funds must be used, if the entire fund is not used it will go back into the budget, and reallocate to other agencies that applied. It is important to apply as soon as possible as there are always more applications than we can approve.

    Will OCASI provide us with facilitators for In-House Group Training?

    OCASI suggests facilitators' names to service providers that require assistance, but they are advised to research facilitators’ references themselves. Based on the in-house applications, agencies have been contracting other consultants of their choice, and have been involving staff from other OCASI agencies as facilitators. Facilitators are usually a healthy mix between the immigrant-serving and other sectors.

    Why OCASI Encourages In-House Group Training?

    • The training costs less, since participants from several agencies can attend for the same cost
    • The training is tailored to meet the organization’s need
    • It enhances collaboration among agencies, as the training can be organized by one or more agencies for staff from a group of agencies, enabling staff from the smaller agencies in different regions to participate
    • It enables exchange of ideas between agency staff who do similar jobs in different agencies
    • Training needs are analyzed by the participating agencies, which entails motivation and buy-in
    • Staff involved more directly in the work to which the training applies, thus making the training even more relevant.

    In-House Group Training Characteristics?

    The following positive characteristics were observed from previous in-house group training sessions:

    • The applications came from various regions in the province
    • In most cases, more than one agency attended the proposed workshops.
    • Applying agencies showed great interest, and made additional financial or in-kind contribution to cover the cost of training